Timothy Jay Candles: Candles for Home

Customer Service

Returns
We strive for 100% customer satisfaction. Please contact us at info@timothyjaycandles.com or 323-656-6977 if there is a problem with your order. If you are not happy with any purchase, we will exchange it or refund your money within 30 days of the date the order was placed.
Contact Us

Email- info@timothyjaycandles.com
Phone – 323-656-6977 (Monday through Friday 9-5pm PST)

Changes to Order
Orders are processed when received. To make a change, please call our store at 323-656-6977 as soon as possible. Every effort will be made to accommodate your request.

Shipping
We strive to ship all in stock items within 48 hours. Expedited shipping is available. Please contact us for details. We currently ship to all 50 states. Most orders are shipped via FedEx.

Ordering and Payment
We accept Visa, MasterCard, and American Express. Credit cards are charged at the time of order. Any back-orders are charged at the time of shipping.

Sales Tax
Orders shipping to an address in California are subject to California State Sales Tax.